Reference

Privacy Policy For Your momo86 Account

momo86 Privacy Policy explains what we collect, why we use it and how you can ask us to change or remove eligible account data.

Clear data purposesPhone verification recordsCookie choices
momo86 Privacy Policy For Your momo86 Account
CONTACT THE TEAM

Privacy Policy Help When Questions Arise

A direct support request gives you a practical route for Privacy Policy questions, account access concerns and data corrections.

Privacy request Use live chat from the signed-in account and ask for a Privacy Policy request.
Payment record question If DANA, OVO, GoPay or QRIS activity appears unfamiliar, include the transaction date, amount…
Access concern When a new phone or browser triggers an account check, contact support through live…
DATA HANDLING

Six Privacy Policy Checks We Keep Visible

Privacy Policy choices should be understandable before you open the lobby, so we describe the operational steps behind account data handling.

Account details

We use your registered phone number and account identifiers to provide sign-in support and connect requests to the right account. Phone verification happens before account access, and we do not need your wallet PIN or banking password.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity can produce references used to match a cashier event. We use the reference and status, not your private wallet credential, when checking a receipt.

Device signals

A browser or phone may provide session, language and security signals that help identify unusual access. These signals support account protection when you move from a mobile path to desktop, and they are handled under this Privacy Policy.

Cookie controls

Cookies can keep a session active, remember selected settings and help us understand whether a page loads correctly. You can manage cookies in your browser, although disabling some may require another sign-in or affect saved preferences.

Retention steps

We keep account, payment and security records only as long as needed for the stated purpose, account support or a legal requirement. When a retention period ends, records are deleted, anonymised or securely restricted from ordinary access.

Change or removal

You can ask us to correct inaccurate details, explain a data use or remove eligible information. Send the request through live chat from your account; we verify ownership first and explain any record that must remain for legal reasons.

Privacy Policy Answers For Indonesia Accounts

These Privacy Policy answers address the searches we hear most often from people considering an account. Each answer stays focused on data, access, payment records and contact steps, so you can understand the policy before using the account path.

The momo86 Privacy Policy covers account details, phone verification, device and session signals, cookies, support messages, payment references and security records. It also explains retention, correction requests, eligible removal requests and how local law can affect access or data handling.

Phone verification connects an account request to the person controlling the registered number and helps protect sign-in access. We may use that verification when you contact support about DANA, QRIS or a new-device check, but we do not ask for your wallet PIN.

Yes. The Privacy Policy covers payment references and status details created when you use DANA or QRIS, along with OVO, GoPay, bank transfer and virtual account checks. We use those references to match a receipt or status, not to collect private wallet passwords.

Open live chat from your signed-in account and describe the correction you need, such as an outdated phone detail. We verify account ownership before changing anything, then confirm whether the request can be completed or whether a legal retention duty applies.

momo86 keeps personal data for the period needed for the stated account, payment, security or support purpose, plus any period required by applicable law. After that period, we delete, anonymise or restrict the record instead of keeping it for ordinary account use.

Yes. You can ask support which cookie purpose relates to your session, saved settings or page performance. Browser controls let you remove or block cookies, although doing so may sign you out or require another phone verification step on a later visit.

You can ask us to remove eligible data through live chat, and we will verify the account before assessing the request. Some payment, security or account records may need to remain for a legal or dispute-related period; we explain that reason in our reply.